Terms & Conditions

Effective date: October 2026

1. Website Use

By using this website, you agree to use it for lawful purposes and not to interfere with its operation, security or availability.

2. Package Information

Package names, speeds and prices displayed on the website are provided for information and may be changed. Service availability and final commercial terms must be confirmed with Novetel Communication.

3. Service Availability

Internet service is subject to network feasibility, technical conditions and any applicable service requirements.

4. Customer Responsibilities

Customers are responsible for providing accurate information and using the service in accordance with applicable laws, these terms and any applicable acceptable-use requirements.

5. Payments

Customers must pay applicable charges according to the payment terms communicated by Novetel Communication. Specific billing rules may be provided separately at service activation.

6. Suspension or Termination

Service may be suspended or terminated where permitted by applicable law and the applicable service agreement, including non-payment, misuse or security concerns.

7. Limitation

To the extent permitted by law, Novetel Communication is not responsible for events outside its reasonable control, including third-party network failures, power interruptions, force majeure events or broader internet disruptions.

8. Contact

Questions about these terms can be directed to info@novetelcommunication.com.