Support Center

Need help with your connection, package or service request?

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Call Support

Call us at 0342 6864616 for assistance.

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Email Support

Email support@novetelcommunication.com with your issue and customer details.

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FAQs

Find quick answers to common questions about packages, support and service requests.

View FAQs

Before contacting support

Keep your customer/account information available where applicable. For connection issues, note when the problem started and which devices are affected.

  • Describe the issue clearly
  • Tell us your registered contact number
  • Mention your package if known
  • For outages, provide your area/location

Quick Support Request

Use the form to prepare a support request. It opens your email client with the details filled in.